Chewy eGift Card
We conduct strict quality checks on all supplier products.
Quality Control Process
Inspected for Perfection
Each product is meticulously inspected, ensuring precision in materials, stitching, tags, and overall craftsmanship. Learn more
Uncompromising Standards, Every Time
A thorough multi-step verification process guarantees excellence in packaging, sizing, and finishing before it reaches you. Learn more
Processing Time:
All orders are processed within 3-5 business days. This includes order verification, quality checks, and packaging before shipment.
Shipping Time:
Once processed, orders typically arrive within 10-14 business days, depending on the destination and carrier service.
Returns:
We accept returns within 30 days of delivery. Items must be unworn, in original condition, and include all packaging. Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds:
Once we receive and inspect your return, refunds will be processed within 5-10 business days to your original payment method. Shipping fees are non-refundable.
Exchanges:
Need a different size or style? We offer exchanges within 30 days, provided the item is in its original condition. Simply contact us, and we’ll guide you through the process.
Please contact our customer service team before returning any product. For further information, please refer to our Terms & Condition
**Redeeming a Chewy Gift Card**
* Go to [Chewy.com](https://www.chewy.com) or shop in the Chewy mobile app.
* Add your faves to cart and enter your Chewy Gift Card number and PIN at checkout.
* To check your balance any time, save your Chewy Gift Card in your [Chewy Account](https://www.chewy.com/app/account). You can also enter your Chewy Gift Card number and PIN at checkout or call Customer Service at 800-672-4399.
* Don’t have a Chewy Account? It’s fast and easy. [Just sign up here](https://www.chewy.com/app/account)!
Chewy Gift Cards are perfect for holidays, special occasions and birthdays. If you know someone who’s adding a pet to their family, celebrate their new friend with a Chewy Gift Card. You can donate a Chewy eGift Card directly to animal shelters and rescues in need through Wish List. Give the gift of Chewy to the pet lovers in your life!
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